Privacy Policy

1. Hey! Let's Talk Privacy

We're Shotsfolio, and we take your privacy seriously. This Privacy Policy explains how we handle your information when you use our AI-powered content transformation platform in plain, honest language.

By using Shotsfolio, you're agreeing to how we handle your data as described here. We promise to keep this straightforward and respect your privacy.

2. What Information We Collect

Stuff You Give Us

• Account Details: Your name, email, password, and profile info
• Payment Info: Billing details (handled securely by Lemon Squeezy, not us)
• Your Content: The text, images, and files you upload to transform
• Brand Voice: Content examples you provide to teach our AI your style
• Audience Info: Details about who you're creating content for
• Social Accounts: When you connect X, LinkedIn, Facebook, or Instagram

Stuff We Automatically Collect

• How You Use Shotsfolio: Which features you use, what you transform, your activity
• Device Info: Your browser, operating system, basic device details
• Website Data: IP address, when you visit, pages you view
• Cookies: Small files that help our platform work better for you

3. How We Use Your Information

Here's what we do with your data:

• Make Shotsfolio Work: Transform your content, manage your account, process payments
• AI Processing: Our AI analyzes your content to create great transformations and learn your brand voice
• Make Things Better: Improve features, fix bugs, make the platform faster
• Stay in Touch: Send important updates, answer your questions, share new features
• Keep You Safe: Prevent fraud and keep bad actors away
• Follow the Rules: Meet legal requirements and enforce our terms

4. Who We Share Your Information With

We only share your information in these specific situations:

• Our Trusted Partners: Services that help run Shotsfolio (hosting, payments, analytics) - they have strict agreements to protect your data
• AI Services: Claude 3.7 Sonnet and GPT-4 process your content to create transformations (with strong privacy protections)
• Your Social Accounts: Only when you choose to publish content to your connected accounts
• Legal Stuff: If required by law or to protect everyone's safety
• Business Changes: If we're acquired or merge with another company (you'd be notified)

We NEVER sell your personal information or content to anyone. That's a promise.

5. AI and Your Content

Here's exactly how our AI handles your content:

• Purpose Only: Your content is only used to provide our service to you
• No Cross-Training: We don't use your content to improve AI for other users
• Kept Separate: Your content stays separate from other users' data
• Storage: We keep your transformations for your access and delete them based on your plan limits
• Security: All AI processing uses encrypted connections and secure practices

6. How We Protect Your Data

We use industry-standard security measures to keep your information safe:

• Encryption: AES-256 encryption for stored data, TLS 1.3 for data in transit
• Access Controls: Multi-factor authentication, role-based permissions, regular access reviews
• Secure Hosting: Hosted on secure cloud infrastructure with Vercel and Contabo
• Monitoring: 24/7 monitoring and regular security updates

While we work hard to keep everything secure, no internet service is 100% secure. Please keep your login details safe!

7. Your Rights and Control

You have these rights regarding your personal information:

• See Your Data: Ask what personal information we have about you
• Fix Your Data: Update incorrect information through your account settings
• Delete Your Data: Delete your account and associated data
• Export Your Data: Download your content and data
• Object to Processing: Say no to certain uses of your data
• Withdraw Consent: Change your mind about optional data processing

To use any of these rights, just email us at support@shotsfolio.com. We'll get back to you within 30 days.

8. How Long We Keep Your Data

• Account Data: While your account is active, plus 90 days after you delete it
• Your Content: Based on your plan limits - old content gets deleted when limits are reached
• Usage Stats: Anonymous usage data may be kept longer to improve our service
• Legal Requirements: Some data might be kept longer if required by law

9. International Data

Your information might be processed in different countries. We make sure it's protected through:

• Standard contracts approved by data protection authorities
• Adequate protection decisions
• Other legal protections as required

10. Kids' Privacy

Shotsfolio isn't designed for anyone under 18. If you think a child has given us their information, please let us know at support@shotsfolio.com right away.

11. California Privacy Rights

If you live in California, you have these additional rights:

• Know what personal info we collect and how we use it
• Request deletion of your personal information
• Opt-out of selling personal info (which we don't do anyway)
• Not be discriminated against for exercising your rights

12. European Privacy Rights

If you're in the EU/EEA, you have rights under GDPR including:

• Legal basis for our processing (usually to provide our service or legitimate interests)
• Data portability and correction rights
• Right to complain to data protection authorities
• Contact our team for privacy concerns

13. Updates to This Policy

We might update this Privacy Policy from time to time. If we make big changes, we'll email you or notify you in the app. If you keep using Shotsfolio after changes, that means you're okay with the updated policy.

14. Questions? We're Here to Help

Have questions about this Privacy Policy or want to exercise your rights? Reach out to us:

Thanks for trusting us with your data. We take that responsibility seriously and work hard to keep your information safe while helping you create amazing content.